Job Opportunity: TCG Gaming Specialist & Event Coordinator

Location: 1st Capital Gaming, Hagerstown, MD Type: Part-Time (< 20)

Are you the person your friends turn to for deck-building advice?

1st Capital Gaming is looking for a Gaming Specialist to join our team. We aren’t just a retail store; we are a community hub for gamers, collectors, and strategists.

We are looking for someone who understands the difference between Near Mint and Lightly Played, knows the current meta, and thrives in a high-energy social environment. If you have a passion for Trading Card Games (TCGs) and exceptional customer service skills, we want to hear from you.

What You Will Do (Responsibilities)

As a Gaming Specialist, you are the face of our community. You will manage the retail counter, oversee tournaments, and help customers navigate the world of TCGs.

1. Retail & Sales:

  • Provide expert recommendations on sealed product, accessories (sleeves, deck boxes, mats), and single cards.
  • Process transactions accurately using our POS/Kiosk system.
  • Card Acquisition: Evaluate, grade, and price trade-ins from customers (assessing condition and authenticity is a critical part of this role).
  • Maintain an organized inventory of single cards and sealed product.
  • Merchandise/inventory all aspects of the retail environment.

2. Event Management:

  • Run weekly events (e.g., Friday Night Magic, Pokémon League, Yu-Gi-Oh! locals) and special weekend tournaments (Prereleases, Store Championships).
  • Utilize tournament software (such as Wizards EventLink, GEM, or Melee) to pair players and report results.
  • Act as a judge/arbiter for rules disputes (casual level) and ensure a fair, welcoming environment for players of all ages.

3. Community Building:

  • Teach new players the basics of gameplay for major TCGs.
  • Maintain a clean, safe, and inviting play area.
  • Engage with our community via our Discord/Facebook channels to promote upcoming events.

Who We Are Looking For (Requirements)

  • Deep Product Knowledge: Comprehensive knowledge of at least two major TCGs (Magic: The Gathering, Pokémon, Yu-Gi-Oh!, Lorcana, One Piece, etc.).
  • Retail Experience: Previous cash handling and customer service experience is preferred.
  • Availability: Must be available to work evenings and weekends (this is when our biggest events happen).
  • Attention to Detail: Ability to sort, alphabetize, and organize large volumes of cards quickly and accurately.
  • People Skills: You must be patient with children/parents, welcoming to newcomers, and firm but fair with competitive players.

"Nice to Haves" (Bonus Points)

  • Experience buying/selling on platforms like TCGPlayer.
  • Certified Judge status for any major TCG.
  • Experience with inventory management software (Shopify).

How to Apply

Click on this link https://1stcapitalgaming.com/pages/job-application